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Our company offers two international delivery options – Economy Shipping (11-23 business days) or Express Shipping (2-4 business days). Handling time – 1 business day (This time can be increased up to 2 business day if delivery services doesn't work because of state holidays).
Delivery costs will be provided on the request by our sales manager.
Economy Shipping option is provided by Russian Post. The parcel will be delivered to the post office at the specified address. Estimated delivery terms – 11-23 business days.
Express Shipping option is provided by FedEx. The parcel will be delivered by courier to the specified address. Estimated delivery terms – 2-4 business days.
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Express delivery in Moscow and Moscow District
Delivery will be carried out by courier from our company.
Estimated delivery terms – 5 business day.
On delivery day courier will contact you in order to ensure the time and place.
Delivery cost in Moscow within the Moscow Ring Road – 350 RUB.
Delivery cost within 10 km from Moscow Ring Road – 500 RUB.
Delivery cost within more than 10 km from Moscow Ring Road – 30 RUB per 1 kilometer. In this case delivery cost will be reconcile with operator.
Delivery to CDEK terminal in Moscow.
Delivery is carried out to CDEK pick-up point in Moscow.
Delivery cost to pick-up point in Moscow – 150 RUB. The costs of inter-terminal transportation services of transport company are paid by buyer when receiving the goods.
In case of ordering goods in the amount of 5 000 RUB or more, delivery to pick-up point of transportation company in Moscow will be free.
Delivery terms are calculated in accordance with the terms of the specified transportation company.
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Pickup is available Mo-Fr from 9.00 to 16.00 on following addresses:
- c. Moscow, Semenovskaya nab., d. 2/1, str. 1 – office;
- Moscow District, c. Korolev, Pionerskaya street, d. 1, korp. 1 – warehouse;
Suitable pickup time will be approved by our sales manager.
Cancelling and returning policies.
Returning of the orders can be carried out in accordance with the laws of Russian Federation during 14 days excluding order day.
In case of cancelling/returning of the order you need to call this tel. number – +7(495) 5327813, or send a request on following email address set@apervid.ru.
In case of cancelling/returning of the full order or its part, returning payment will come to credit card/bank account that was used during ordering process. Returning shipping have to be payed by buyer.
The refund terms after cancellation is from 1 up to 30 days, depending on the bank organization that issues the credit card.
Pay attention! Refund will be made only after return of the items!